Providers must update their hours in myCAvax for any holiday or temporary closures to prevent shipment incidents during closures. Watch for emails regarding order confirmations, advance shipment notices of vaccine, and temperature monitoring alerts.
Virtual Grand Rounds - From Avian Flu to COVID-19 - How the "One Health" Approach Improves Human, Animal and Environmental Health
- Register for Tuesday, November 12, 2024, 12:00 pm – 1:00 pm (PT)
HSAG / CDPH Infection Prevention Webinar
- Register for Wednesday, November 13, 2024, 3:00 pm - 4:00 pm (PT)
CDPH Immunization Branch Updates for Providers Webinar (occurs every other Friday)
- Register for the next session: Friday, November 15, 2024, 9:00 am – 10:30 am (PT)
VFC Afternoon TEAch: What’s New with Winter Respiratory Viruses?
- Register for Thursday, December 5, 2024, 12:00 pm – 1:00 pm (PT)
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Immunization Provider Call Center
For program information: Email providercallcenter@cdph.ca.gov or call (833) 502-1245 (Monday – Friday, 8:00 am – 5:00 pm, PT).
myCAvax Help Desk
For technical issues (e.g., password resets): Email myCAvax.HD@cdph.ca.gov or call (833) 502-1245, (Monday – Friday, 8:00 am – 5:00 pm, PT).
System-related training materials are available via the Knowledge Center in myCAvax.
My Turn Help Desk
Onboarding: email myturnonboarding@cdph.ca.gov
Technical support for My Turn Clinic: email MyTurn.Clinic.HD@cdph.ca.gov or call (833) 502-1245 (Monday – Friday 8:00 am – 5:00 pm, PT).
Job aids, Demos, and Training Opportunities
Vaccines for Children (VFC) Customer Service Center
For program information: Email MyVFCvaccines@cdph.ca.gov or call (877) 243-8832 (Monday – Thursday, 9:00 am – 4:30 pm, PT; Friday, 9:00 am – 4:00 pm, PT).
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