Weekly Wrap Up – November 4, 2022

November Holiday Ordering & Delivery Cadence

In preparation for upcoming November holidays, please keep the following points in mind:

There will be no catch-up orders the week before and of Thanksgiving.
Providers should place larger orders of vaccine at the beginning of the month, as CDPH expects delayed delivery windows around the holidays.

Regular ordering will resume the week after Thanksgiving.

Please see below for the November Holiday Ordering & Delivery Cadence Calendar:

Holiday Call Center and Help Desk Closures

The My Turn and myCAvax Help Desk and the COVID-19 Provider Call Center will be closed for holidays on the following days:

Short-dated Monovalent Vaccines

In order to prevent a supply gap for Pfizer and Moderna vaccines, Moderna has submitted a request to the FDA for a shelf-life extension for monovalent vaccines. Pfizer will submit a request to the FDA for a shelf-life extension of the orange cap (5 years-11 years) vaccine and the gray cap (12 years+) vaccine. Please quarantine and continue to store those vaccines. CDPH will provide additional information on short-dated monovalent vaccines as it becomes available.

Provider FAQ: Pfizer and Moderna Single-Dose and Small-Dose Vials

Q: When will Pfizer and Moderna offer single-dose and small-dose vials?

Pfizer single-dose vials of the COVID-19 bivalent (ages 12+, gray cap) booster vaccine may be available to order with a minimum of 50 doses in late November, 2022. Shipping, storage, and handling will remain the same, but ancillary kits will be discontinued over time. Moderna may soon distribute 2-dose vials of the COVID-19 monovalent (ages 6+ years) vaccine. CDPH will continue to provide updates as they become available.

Full list of Provider FAQs, updated weekly

Webinar Next Week: Talking with Patients about the Updated (Bivalent) COVID-19 Booster

Please join Hussain Lalani, M.D., M.P.P., co-founder of #ThisIsOurShot, to discuss talking with patients about the updated COVID-19 booster.

When: Thursday, November 10 at 1:00PM-2:00PM

Register here!

myCAvax Reminders

Release 32

Please view the Release 32 updates for a complete explanation of new functionalities and how they impact you.

Scheduled Salesforce Maintenance

myCAvax will be unavailable on Saturday, November 5th between 7:00PM – 10:00PM PT for scheduled Salesforce maintenance.

COVID-19 Therapeutics and Monkeypox (MPX) Email Sign-Up

If you would like to receive COVID-19 Therapeutics and Monkeypox (MPX) email updates from CDPH, please sign up here:

Pfizer COVID-19 Vaccine Medical Updates & Training Sessions

November 2022 sessions are held on Teams.

Session Topics Include:

Authorization of the Pfizer COVID-19 bivalent vaccine (Original and Omicron BA.4/BA.5) as a single booster dose for individuals 5 years through 11 years of age
Use of currently authorized vaccines, including storage, handling, preparation, and administration
Question and answer session

To access all sessions, please visit Pfizer COVID-19 Medical Updates and Training.

Useful Resources

Support Opportunities

COVID-19 Vaccine and Monkeypox (MPX) Provider Webinar

Please attend our weekly webinars to hear updates from CDPH subject matter experts and have your questions answered.

Fridays 9:00AM – 10:30 AM | Cancelled on Friday, November 11 for Veterans Day
Archived Sessions | Provider FAQs

NEW COVID-19 Vaccine Quality Assurance (QA) Quickinar Series

Quickinars to review current COVID-19 Vaccination Program guidelines and best practices for new and existing California COVID-19 Vaccination Program Providers

Biweekly Mondays 12:00PM - 12:30PM, October 24 through January 2 | Next session: Monday, November 7 | Topic: Vaccine Arrangement

My Turn & myCAvax Office Hours for LHDs and Providers

Biweekly Mondays 12:00PM–1:00PM | Next session: Monday, November 14

COVID Call Center for Providers

For Program information: email covidcallcenter@cdph.ca.gov or call (833) 502-1245 (Monday – Friday, 8AM–6PM)

myCAvax Help Desk

For technical issues (password resets, etc.): email myCAvax.HD@accenture.com or call (833) 502-1245, option 3 (Monday – Friday 8AM – 6PM)
System related training materials are available via the Knowledge Center in myCAvax and at EZIZ.org/COVID

Coming Soon: Updated myCAvax Help Desk Email

Beginning Tuesday, November 15, the new myCAvax Help Desk email will be myCAvax.HD@cdph.ca.gov. Please remember to update any websites and materials that contain the myCAvax Help Desk contact information with the new email on November 15.

On Tuesday, November 15, the existing Accenture email will auto-reply and direct you to contact the new CDPH email address. After Thursday, December 15, the Accenture Help Desk email will be permanently disabled.

My Turn Help Desk

Onboarding: email myturnonboarding@cdph.ca.gov Technical support for My Turn Clinic: email MyTurn.Clinic.HD@Accenture.com or call (833) 502-1245, option 4 (Monday – Friday 8AM – 6PM).
Job aids, demos and training opportunities

View Archived Messages

‌COVID-19 Vaccination Program

‌‌California Dept of Public | Immunization Branch
850 Marina Bay Pkwy
Richmond CA 94804
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850 Marina Bay Parkway, Bldg P Richmond CA 94804

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