Weekly Wrap Up CDPH News Release: Get a Flu and COVID-19 Shot to Boost Family Immunity During the HolidaysSuggested Message: Vaccines for Older AdultsShare messages encouraging older adults to stay up to date on their vaccines this respiratory virus season. Older adults are at higher risk for pneumococcal disease, such as pneumonia, meningitis, and bloodstream infections. Everyone over 50 years are now recommended to get the pneumococcal immunization. Older adults, especially those with weakened immune systems, are also at higher risk for getting very sick from respiratory viruses and should get updated flu, COVID-19 and RSV vaccines. Call your health care provider or schedule your vaccines at MyTurn.ca.gov. Resources:
Return to Table of Contents My Turn and myCAvax Virtual Agent Update for Password ResetThe Provider Call Center (PCC) has updated the function for resetting your password in our Virtual Agent. Password reset is now located in the main menu. The following is the new process: - To reset your account password, open the Virtual Agent in My Turn or myCAvax and select “Password Reset” from the main menu.
- You will be redirected to the myCAvax login page where you click on the link for “forgot password.” You will be asked to type in your username. Your username should follow the format of: yourdomain@youremail.com.mycavax in order for your request to successfully go through. Example: tld.test777@gmail.com.mycavax.
- Once submitted, this will generate a password reset email from "support@salesforce.com" to the email address associated with your account for you to reset your user password. If you do not receive an email, please contact a live agent.
Please note: If you have not logged into your account for 90 days, or more, your account will need to be unlocked by a live agent.
Return to Table of Contents Immunizing for Two+: Enhancing Maternal Protection & Vaccine Uptake WebinarDon’t miss this special webinar Tuesday, December 10, hosted by the American College of Obstetricians and Gynecologists (ACOG), the California Department of Public Health (CDPH) and the California Immunization Coalition featuring OBGYN Dr. Neil Silverman, who will share practical strategies to improve prenatal vaccination rates in busy practices. Get the latest insights on rising vaccine-preventable disease rates, prenatal vaccine recommendations, and valuable resources to enhance your prenatal practice.
Register now to ensure you’re up to date on the best ways to protect your patients and their babies! When: Tuesday, December 10, 2024, 12:00 pm – 1:00 pm (PT). Reserve your spot and register today! Who should attend: OBGYNs, midwives, family physicians and staff supporting prenatal care delivery.
Return to Table of Contents Upcoming CDPH Cancellations and Closures - The CDPH Immunization Updates for LHDs webinar on Tuesday, December 24, 2024, has been cancelled in observance of the holiday week. The LHD webinar series will resume on Tuesday, January 7, 2025.
- The CDPH Immunization Updates for Providers webinar on Friday, December 27, 2024, has been cancelled in observance of the holiday week. The webinar series will resume on Friday, January 10, 2025. If you have not done so already, please register for future sessions here.
- The Provider Call Center will be closed on Wednesday, December 25, 2024, and January 1, 2025.
Return to Table of Contents Immunizing for Two+: Enhancing Maternal Protection & Vaccine Uptake - Register for Tuesday, December 10, 2024, 12:00 pm – 1:00 pm (PT)
Vaccines for Adults (VFA) Webinar: Looking Ahead: 2025 Recertification Essentials, Program Updates and ACIP Updates - Register for Wednesday, December 11, 2024, 12:00 pm – 1:00 pm (PT)
CDPH Immunization Branch Updates for Providers Webinar (occurs every other Friday) - Register for the next session: Friday December 13, 2024, 9:00 am – 10:30 am (PT)
Return to Table of Contents Contact CDPH Immunization BranchImmunization Provider Call Center For program information: Email providercallcenter@cdph.ca.gov or call (833) 502-1245 (Monday – Friday, 8:00 am – 5:00 pm, PT). myCAvax Help Desk For technical issues (e.g., password resets): Email myCAvax.HD@cdph.ca.gov or call (833) 502-1245, (Monday – Friday, 8:00 am – 5:00 pm, PT). System-related training materials are available via the Knowledge Center in myCAvax. My Turn Help Desk Onboarding: email myturnonboarding@cdph.ca.gov Technical support for My Turn Clinic: email MyTurn.Clinic.HD@cdph.ca.gov or call (833) 502-1245 (Monday – Friday 8:00 am – 5:00 pm, PT). Job aids, Demos, and Training Opportunities Vaccines for Children (VFC) Customer Service Center For program information: Email MyVFCvaccines@cdph.ca.gov or call (877) 243-8832 (Monday – Thursday, 9:00 am – 4:30 pm, PT; Friday, 9:00 am – 4:00 pm, PT).
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