Enhancement Details for Providers

‌The myCAvax system will have new functionalities available tomorrow. We are making many of these enhancements in response to user feedback. They have an impact on Providers, especially those newly enrolling, and Local Health Departments/MCEs. Please review what is changing based on your role in the system:

Resources:

Please visit EZIZ for program updates or use the Knowledge Center to access Job Aids.

myCAvax: https://mycavax.cdph.ca.gov/s/

You are welcome to share this information with myCAvax team members or business partners who may not have received it. If you have questions, please contact us: 

My Turn & myCAvax Office Hours for LHDs and Providers

• Bi-weekly on Monday at 12:00 PM

If you have technical issues, please contact the myCAvax Help Desk:

• Phone: 833-502-1245 (Monday – Friday, 8AM–6PM)
• Email: myCAvax.HD@accenture.com

For questions regarding the COVID-19 Vaccination Program, please contact the COVID-19 Provider Call Center:

• Phone: 833-502-1245 (Monday – Friday, 8AM–6PM). 
• Email: covidcallcenter@cdph.ca.gov

‌California Department of Public Health | Immunization Branch
850 Marina Bay Pkwy
Richmond CA 94804

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