Disenrolling Provider Locations

Providers will now be able to initiate and request voluntary disenrollment of Provider location accounts from the COVID-19 Vaccination Program by completing a disenrollment form from the Locations tab on the Community side.

Location(s) will be placed on an order hold while the disenrollment is processed. Once disenrolled, location(s) will need to re-enroll in myCAvax if they plan to offer COVID-19 vaccines in the future.

Providers will now see a new status reason of 'Pending Disenrollment' for the 'Order Hold' status and 'Disenrolled' for the 'Inactive' status.

Disenrollment Inventory and Disenrollment Inventory Details Objects 

Providers can create and edit the new Disenrollment objects related to the Provider location account, including the ‘Account Name’, ‘Disenrollment Date’, ‘Status’, ‘Disenrollment Reason’, ‘Product’, ‘Inventory Summary’, ‘Expiration/Beyond Use Date’, etc.

Auto-Disenrollment Due to Inactivity 

Location accounts will be placed on an order hold if they have not ordered or received any transfers within the last six months. Providers will receive an email notification about the order hold status with instructions on how to get the location account active.

Disenrollment – Order Hold Due to Inactivity Email 

The Primary, Backup, and Organization Coordinators will receive an email notifying them when a location account is placed on order hold due to inactivity for over six months. Providers can contact the CDPH Call Center to re-activate the account and place vaccine orders. 

Selection Not Required when Drop-down menu Has Only One Option 

If any of the drop-down menus on the Multi-Line Ordering Step 2 screen present only one option, the options will be applied by default, and Providers will not have to select an option from the drop-down menus.