Message for Providers

October 6, 2023

Important Update to Provider Location Addresses in myCAvax

Dear myCAvax users, please see important updates and information below.

Background:

The 'Vaccine Administration Address' was an active and relevant field in the USG COVID-19 program, in addition to the 'Shipping Address' field.

Upcoming Change:

On Friday, October 20, 2023, the 'Vaccine Administration Address' will be removed from myCAvax. To comply with CDC policy, providers must be prepared to receive vaccine shipments at the same address in which you are administering vaccine, and the shipping address listed on your Location Account must be used by all Program Locations.

Requested Action:

Providers, if you need to update your shipping address to comply with the single shipping address requirement, contact the Provider Call Center at providercallcenter@cdph.ca.gov and 833-502-1245. Note that the secondary address line may be customized at each Program Location to specify a specific suite, building, etc. Be sure to confirm your shipping hours are correct as well!

BAP Program Enrollment Deadline

If you are a BAP-eligible provider interested in receiving BAP vaccine doses, complete program enrollment in the myCAvax Provider Community by Friday, October 27, 2023. Delaying enrollment may result in the prioritization of limited vaccine doses to other provider locations.

CDPH encourages provider participation in the Bridge Access Program as you play a critical role in the vaccination of key populations. We also understand that there are BAP-eligible providers who do not wish to participate in the program for a variety of reasons. To maximize vaccine allocation and approval to interested providers, if you are BAP-eligible and would not like to participate in the program, contact your LHD. Your LHD will notify the CDPH Enrollment Team of the opt-out request via Chatter.

Bridge Access Program: CAIR2 Reporting Reminder

As a reminder, BAP providers are required to report doses administered (including eligibility category of 317) using My Turn of their EHR connected to CAIR2. For more information, please review the BAP Provider Operations Manual and the BAP Requirements at a Glance document.

BAP Resources

Program Enrollment

Required Trainings

Provider Operations

Eligibility Screening

Upcoming Webinars & Contact Us

CDPH Immunization Updates for Providers

Please join CDPH each Friday from 9AM - 10:30AM for weekly provider webinars to hear immunization branch updates and to participate in Q&A.

Bridge Access Program myCAvax Office Hours

For providers or LHDs participating in the Bridge Access Program (BAP) in myCAvax, please join CDPH for a 30-minute QA session focused on BAP allocations, ordering, and vaccine management on Thursday, October 26, 2023, from 11:00 AM – 11:30 AM PT.

Crucial Conversations Webinar

Talking with Patients about the Fall COVID-19, Flu, and RSV Season. Learn how to effectively communicate with patients about the upcoming respiratory virus season and strategies for increasing vaccine administration on Wednesday, October 18, 2023 from 12:00 PM - 1:00 PM PT.

Provider Call Center

Email: ProviderCallCenter@cdph.ca.gov
Phone: (833) 502-1245
Hours: Monday- Friday, 8AM-5PM

‌‌California Department of Public Health
850 Marina Bay Pkwy
Richmond CA 94804
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850 Marina Bay Parkway, Bldg P Richmond CA 94804

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